Customer Service

Returns

We hope you love every item you've purchased from SPORT LÉ MODA.

If for some reason you are not 100% satisfied with your new gear, follow the instructions below so that we can help you get hold of that perfect item.

Please note - regrettably we cannot offer exchanges or refunds on SALE items or purchases made using a discount voucher/code. This applies to both Australian and International orders.

Conditions for Returns & Exchanges
These are just 3 simple rules in order to return or exchange a product with Sport Lé Moda:
1. Products must be returned with 14 days of purchase.
2. Original and SPORT LÉ MODA tags must remain attached.
3. Item(s) must be in original condition, unworn, unsoiled and in original packaging.
(Sport Lé Moda box does not need to be included)

No items which have make-up marks will be accepted for exchanges or return.
Swimwear is to have the hygiene sticker in place in its original condition.

HOW TO RETURN AND EXCHANGE - (within Australia)

1. Ensure all tags are intact and items are unworn as per the conditions above
2. Contact SPORT LÉ MODA via email info@sportlemoda.com and notify us of your intended exchange or return
3. To post the item, you will need to purchase a prepaid plastic satchel at your local post office. (Please note you are responsible for postage costs of returning the item(s), we recommend using registered mail to return items, as Sport Lé Moda is not liable for any item(s) lost in transit)
4. Include the following items in your satchel:
  • The items you wish to return/exchange
  • The SPORT LE MODA invoice (Sport Lé Moda box does not need to be included) 

5. Please hold onto tracking number for your package once you have posted it

Once your package is received by SPORT LÉ MODA, your exchange or refund shall be processed immediately. Please note exchanges are not sent out in a Sport Lé Moda box. 

All returns must be sent to:

Sport Lé Moda

PO Box 923

Paddington Q 4064 

Shipping 

Australia
Your package will be shipped express using Australia Post.
Deliveries are normally received within 1-3 working days, depending on your location within Australia.

Shipping is FREE for orders $50 and over.

All orders within Austalia, is charged a flat rate of $10.

International
Sport Lé Moda ships worldwide using a trusted courier service.
To most international destinations, the cost is a flat rate of AU$30.

Most international deliveries arrive within 7 days.
Please be aware however that packages may be subject to delays and additional taxes and duties at the port of entry of various international counties outside of Australia. Sport Lé Moda makes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.